AIVA — AI agent for business, voice AI

Aiva

Outbound calls with controlled quality

A solution for large-scale and trigger-based outbound campaigns: confirmations, reminders, surveys, and reactivation with transparent analytics.

Fits companies with many repetitive service and operational touchpoints that do not want to keep expanding headcount for each new campaign.

The system takes over dial logic, result capture, and CRM sync so outbound communication stays manageable and scalable.

24/7

Scheduled campaign execution

Segments

Priority- and segment-based handling

CRM sync

Statuses and commitments logged

Analytics

Detailed call reporting

Usage scenarios

Campaigns that deliver fast, measurable impact

Scenario

Confirmations and service reminders

We confirm orders, deliveries, bookings, and visits to reduce churn and manual load on operators.

Scenario

Reactivation and repeat touchpoints

We bring customers back into the funnel, launch trigger-based calling, and keep contact with the base without manual routine.

Scenario

Surveys and targeted campaigns

We run NPS, CSAT, and other outbound campaigns with clear scenario logic and result control.

How it works

Flexible campaign logic

The solution works with segments, schedules, retries, and priorities instead of just dialing a list from top to bottom.

How it works

Personalization by customer context

The dialogue takes into account request type, order status, database segment, and previous interactions with the business.

How it works

Transparent analytics for every call

Statuses, promises, outcomes, and failed-connection reasons are captured so the campaign can actually improve over time.

Outcome

Fast campaign scaling

Outbound campaigns can be launched and expanded without proportional growth in contact-center load.

Outcome

Less manual routine

The team spends less time on service touchpoints while keeping control over the cost of outbound contact.

Outcome

Transparent campaign outcome

The business gets stable scenario quality and clear analytics for every call and conversion.

Need a product demo?

We will show the right scenario, review integrations and estimate the expected implementation impact.