AIVA — AI agent for business, voice AI

Aiva

Aiva Solutions

Full catalog of Aiva solutions: inbound and outbound calls, chat widgets, omnichannel platform, anomaly detector and Echo for macOS.

Website Voice Agent

Voice AI widget for websites

A voice orb on your website: the visitor clicks once and immediately starts a conversation with an AI agent.

check_circleStart a conversation with one click on the voice orb

check_circleHigher website conversion and retention

check_circleBook a service and pass customer data into CRM

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Website Text Agent

Text AI widget for websites

A text AI consultant on your website that answers questions, keeps visitors engaged and passes qualified requests to CRM.

check_circleText conversation directly on the website

check_circleLead qualification and context capture

check_circleHigher conversion and retention

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Voice AI for Inbound

Inbound calls

Automatic inbound call handling 24/7 with no queue time.

check_circleReceive and route inbound calls

check_circleAutomatic booking and visit confirmations

check_circleCRM and calendar integrations

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Voice AI for Outbound

Outbound calls

Bulk and personalized outbound campaigns with controlled dialogue quality.

check_circleBatch and trigger-based campaigns by segment

check_circlePersonalized scripts with customer context

check_circleFlexible reporting on call conversion

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Omnichannel Messaging

Omnichannel chat platform

A single workspace for Telegram, WhatsApp, website chat and other text channels.

check_circleOne communication timeline across every channel

check_circleAuto-replies and an operator copilot

check_circleConversation history and customer card in one interface

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Conversation Quality Control

Anomaly detector

Conversation quality control and automatic detection of critical deviations.

check_circleNear real-time conversation monitoring

check_circleDeviation detection across key metrics

check_circleAlerts for risky patterns and negative trends

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