AIVA — AI agent for business, voice AI

Aiva

Service calling for customers without expanding the call center

Confirmations, reminders, surveys, and customer-base reactivation in one service with a clear launch model and transparent analytics.

This service fits teams with a large volume of repetitive outbound communication: they need to reach customers quickly, capture status, and keep quality consistent as volume grows.

We take over the scenario, dialing flow, integrations, and result control so service calling stops depending on spare human capacity.

24/7

Scheduled campaign execution

< 7 days

Typical pilot to first launch

CRM-ready

Statuses and outcomes synced

100%

Visibility into every call

Where it creates value

The scenarios that pay back the fastest

Scenario

Confirmations and status control

We confirm orders, deliveries, bookings, and visits, record the conversation outcome, and update CRM immediately.

Scenario

Reminders and service touchpoints

We automatically remind customers about bookings, renewals, service visits, or repeat purchases without adding load on operators.

Scenario

Surveys and base reactivation

We bring customers back into the funnel, collect feedback, and launch trigger-based campaigns for dormant segments.

What is included

Scenario designed for your task

We design the dialogue, dialing logic, retries, and responses to common objections around the real business process.

What is included

Segmentation and priorities

We split the base by segments, sources, and priorities so the campaign does not feel like mass spam.

What is included

Live call analytics

We expose statuses, conversions, failed-connection reasons, and handling quality at the level of each contact.

Outcome

Fast coverage of the customer base

The campaign scales across large volumes without having to expand the team for every new outbound wave.

Outcome

Less manual service routine

The cost of outbound contact decreases, and a large part of repetitive operational touchpoints disappears.

Outcome

Clear result for every call

The business gets stable scenario quality and transparent analytics by segment, status, and result.

How we launch

Pilot without unnecessary bureaucracy

01

Define the campaign goal

We set the KPI: confirmation, repeat purchase, NPS, reactivation, or savings on manual calling.

02

Prepare the scenario and segments

We prepare the voice script, routing rules, and connect data sources.

03

Launch the pilot

We test dialogue quality on a limited volume and refine wording and logic.

04

Scale the flow

We roll the campaign out to the full customer base and optimize the result through analytics.

Discuss implementation

We will review the task, propose a launch architecture and show where automation will pay off fastest.