Audit
Voice stack architecture
We review STT, LLM, TTS, orchestration, streaming, and the reasons why the agent sounds unnatural or unstable.
Consulting for teams building or already operating voice agents that need to bring architecture, latency, and dialogue quality up to production grade.
The service fits teams that already launched a voice agent or are preparing a rollout and want to reduce risks around architecture, latency, integrations, and dialogue quality.
We join as a practical engineering team and help bring the voice pipeline to a working level: fixing system issues in prompts, orchestration, telephony, monitoring, and operations.
600-900 ms
Target TTFB for live dialogue
Voice stack
Work with modern voice stacks
SIP + CRM
Telephony and process integrations
Audit -> Prod
From diagnosis to rollout
What we review first
Audit
We review STT, LLM, TTS, orchestration, streaming, and the reasons why the agent sounds unnatural or unstable.
Audit
We inspect TTFB, pipeline delays, interruptions, barge-ins, and bottlenecks across regions, models, and network calls.
Audit
We check telephony, CRM, internal systems, escalation flows, and how the agent behaves under real production constraints.
Engagement format
Useful when an agent is already live but runs into quality, latency, scenario unpredictability, or integration complexity.
Engagement format
We can work on a specific issue: latency, prompt design, regressions, voice, monitoring, SIP, or interruption handling.
Engagement format
We run workshops and help build an internal practice for operating voice agents, not just closing isolated tickets.
Outcome
The team gets a more predictable agent response and tighter latency control in live voice scenarios.
Outcome
Architecture, models, and the pipeline are shaped around the real project constraints instead of a generic demo setup.
Outcome
Quality control via metrics, tracing, and regression scenarios helps avoid expensive mistakes as volume grows.
How we work
01
We capture quality, latency, security, on-premise, SLA, and integration constraints.
02
We show exactly where quality is being lost, what slows the pipeline, and which fixes will matter first.
03
We help with architecture, models, prompts, tests, monitoring, and integrations at the required depth.
04
We document decisions, transfer knowledge, and support the team in production when needed.