Case study
Segment: Dentistry
Missed-call recovery
The AI agent calls back missed leads automatically and converts them into appointments without manual routine.
Key metrics
5 days
Launch time
1,200+/mo
Missed calls
+11%
Booking growth
Outcome
- check_circle+24% recovered missed leads
- check_circle-32% callback response time
- check_circle+11% first appointments
Challenge
A share of inbound requests was missed, and manual callbacks happened too late.
Solution
We launched AI callbacks for missed calls with reason capture and routing into the right booking flow.
Results
- +24% recovered missed leads
- -32% callback response time
- +11% first appointments
Why this scenario worked
Dental clinics often lose leads because inbound calls are missed during peak load and in the evening. Voice AI helps recover these requests automatically and convert them faster into booked visits.
A missed-call recovery flow reduces demand leakage and increases schedule utilization without expanding the front-desk team. This is especially valuable for chains and multi-branch clinics.
